Illegal firewood collection field context
Council technology procurement guide
Vendor neutralIllegal firewood collectionBuying workbook

How to procure technology for illegal firewood collection workflows.

A practical guide for scoping, evaluating and piloting technology that can reduce manual work, improve evidence quality and make illegal firewood collection decisions easier to review.

Prepared by AeroRanger. The criteria and questions are supplier-agnostic and can be used with any vendor.

Use with operations, procurement, IT, privacy and finance teamsPrepared July 2026
Buying brief

Start with the operational job, not the product category.

For illegal firewood collection, the technology decision should start with the work council staff actually need to complete: public report, ranger observation, trail-camera reference or patrol sighting, evidence capture, rule context, human review, action and reporting.

A good procurement brief makes the hard parts visible before suppliers demonstrate anything.

The best result is not simply more data. It is a repeatable operating model where staff can see what happened, which rule applies, who reviewed it and what outcome followed.

Define the case.

What counts as a valid illegal firewood collection record, and what evidence must be present before action?

Define the control point.

Who can approve, hold, override or close a case before inspect, preserve evidence, identify a vehicle, refer for investigation, schedule a recheck or close?

Define the report.

What management question should the pilot answer after four to six weeks?

Current triggerPublic report, ranger observation, trail-camera reference or patrol sighting.
Evidence neededPhotos of the felled tree, stump, cut timber, caged trailer, vehicle details, gps point and timestamp.
Likely adjacent workIllegal dumping, reserve access, vehicle-of-interest checks and field inspections.
Scope the need

Write the problem statement like a service brief.

Use this page to move from a broad technology idea to a testable procurement scope.

Scope elementWrite this before market engagementWhy it matters
TriggerPublic report, ranger observation, trail-camera reference or patrol sightingPrevents the project becoming a vague platform purchase.
EvidencePhotos of the felled tree, stump, cut timber, caged trailer, vehicle details, gps point and timestampSets the standard for review, dispute handling and reporting.
RulesReserve boundaries, collection restrictions, permit conditions, evidence requirements and referral pathwaysShows what must be configurable by authorised staff.
DecisionInspect, preserve evidence, identify a vehicle, refer for investigation, schedule a recheck or closeClarifies human review and the point where risk increases.
Operating areasState forests, national parks, conservation reserves, access tracks and recreation areasKeeps pilot scope practical and measurable.
Procurement trap to avoid: asking for "an app", "ANPR", "case management" or "AI" without describing the workflow. Suppliers should explain how their technology supports the specific operational path above.
Technology stack

Buy capabilities, not buzzwords.

Most illegal firewood collection improvements need a combination of capture, workflow, rules, reporting and integration. The correct mix depends on the risk, data sources and field environment.

Must

Field evidence capture

Capture photos of the felled tree, stump, cut timber, caged trailer, vehicle details, GPS point and timestamp from the first useful contact point.

Must

Mobile reporting intake

Make reports usable with category, location, images, notes and triage status.

Must

Case workflow

Move from public report, ranger observation, trail-camera reference or patrol sighting to inspect, preserve evidence, identify a vehicle, refer for investigation, schedule a recheck or close with visible ownership.

Must

Rules and timelines

Configure reserve boundaries, collection restrictions, permit conditions, evidence requirements and referral pathways without custom code for every policy change.

Must

Reporting and audit

Show workload, exceptions, evidence quality and outcomes across state forests, national parks, conservation reserves, access tracks and recreation areas.

Should

Integration layer

Connect maps, permits, registers, payments, document templates or ERP records where needed.

Ask suppliers to show how each capability works in one complete scenario. A polished dashboard is not enough if the field record, rule setting, review step or export is weak.
Requirements matrix

Turn the challenge into testable requirements.

Use the third column as live demonstration tasks. If a supplier cannot show the workflow with sample data, treat the answer as unproven.

RequirementWhat good looks likeDemonstration test
Evidence modelRecord photos of the felled tree, stump, cut timber, caged trailer, vehicle details, GPS point and timestamp in one reviewable case.Ask supplier to show an end-to-end sample case.
Local rulesSupport reserve boundaries, collection restrictions, permit conditions, evidence requirements and referral pathways as configurable settings.Change a timeline/rule in the demo without developer work.
Review controlBefore inspect, preserve evidence, identify a vehicle, refer for investigation, schedule a recheck or close, show who reviews, holds, approves or closes.Test supervisor hold, override and note history.
Field usabilityMake capture practical in state forests, national parks, conservation reserves, access tracks and recreation areas.Run a mobile/offline/low-connectivity field scenario.
ReportingShow evidence completeness, time to decision, repeat locations and exception volume.Export a manager-ready pilot report.
IntegrationsConnect related workflows such as illegal dumping, reserve access, vehicle-of-interest checks and field inspections.Map systems, fields, owners and failure queues.
Audit trailPreserve timestamped changes, evidence, decisions, notices, documents and outcomes.Inspect history after edits and status changes.
Retention and accessApply role access, retention windows and deletion/export rules.Prove a user can only see what their role allows.
Governance

Resolve privacy, surveillance and evidence controls early.

Technology that captures images, locations, plates, people, workers or complaint details should be assessed before procurement is locked. Governance is part of the operating design, not a late legal review.

Minimum governance pack

Prepare a one-page purpose statement, data-flow map, role-access model, retention proposal, audit requirement, complaint pathway and transparency approach before the pilot begins.

Necessity and proportionality

Explain why the technology is needed for this operational problem and why lower-impact options are insufficient.

Human review

Define where people check evidence before notices, referrals, enforcement action or public reporting.

Records and retention

Set retention, access, export and deletion rules before data is collected at scale.

Privacy impactRun a PIA or equivalent where personal information may be involved.
TransparencyDecide signage, public information and complaint contact points.
AuditabilityKeep clear records of changes, reviews, decisions and exports.
Operating model

Bring every owner into the procurement before the demo.

The wrong people in the room leads to impressive demonstrations and painful implementation. Use these roles to build the buying group and the pilot governance group.

RoleWhat they should test or approve
Operations leadOwns the current process, workload pain points and pilot success measures.
Field officersTest whether capture works in the real environment and does not add avoidable admin.
IT and securityAssess hosting, integrations, devices, identity, support and incident response.
Privacy or governanceReviews PIA needs, surveillance impact, retention, access and transparency.
ProcurementChecks market approach, value-for-money evidence, evaluation method and contract terms.
Finance/reportingConfirms total cost, avoided work, reporting outputs and budget treatment.
Field staff should test real capture conditions. Managers should test reporting. IT should test identity, data, support and integrations. Procurement should test value-for-money evidence and contract exit.
Evaluation scorecard

Weight the decision before suppliers present.

Adjust the weights to council policy, but agree them before the demonstration stage. The point is to stop the loudest feature from becoming the buying decision.

Workflow fit

The solution matches how the team receives, reviews and resolves work.

22%
Evidence quality

The record is complete enough to support review and follow-up.

18%
Rules and governance

Local settings, approvals and audit trail are visible.

17%
Field usability

Staff can use it in the real operating environment.

14%
Reporting

Managers see quality, workload and outcomes.

12%
Integration

The tool connects to essential systems and handoffs.

10%
Commercial and support

Costs, implementation support and exit terms are clear.

7%
RFP question bank

Ask questions that force proof, not claims.

These questions can be copied into a market sounding, RFQ, RFP or demonstration script.

1

Show how your solution captures public report, ranger observation, trail-camera reference or patrol sighting and turns it into a structured case.

2

Demonstrate how photos of the felled tree, stump, cut timber, caged trailer, vehicle details, GPS point and timestamp are stored, reviewed, corrected and exported.

3

Show how administrators configure reserve boundaries, collection restrictions, permit conditions, evidence requirements and referral pathways without vendor development.

4

Explain what happens before staff proceed to inspect, preserve evidence, identify a vehicle, refer for investigation, schedule a recheck or close.

5

Describe role-based access, retention, audit logs, evidence export and deletion controls.

6

List all integrations required for registers, maps, permits, payments, document templates or reporting.

7

Show how exceptions are handled when a data lookup, device, import or field capture fails.

8

Provide a pilot plan, named responsibilities, training approach and acceptance criteria.

9

Provide the full price model: licences, devices, implementation, training, support, storage and exit.

10

Describe data ownership, hosting location, backup, incident response and contract exit process.

Pilot design

Run a pilot that shows operational value.

A good pilot is small enough to manage and real enough to expose the messy parts: missing data, uncertain rules, poor handoffs, staff workload and reporting gaps.

Evidence completeness

Percentage of illegal firewood collection cases with required fields, images, rule context and review notes.

Time to decision

Days or hours from public report, ranger observation, trail-camera reference or patrol sighting to approved next action.

Manual handoffs

Number of spreadsheets, emails or duplicate systems needed to complete the case.

Review confidence

Supervisor rating of whether the case record explains the decision.

Exception volume

Records held because of missing evidence, failed lookup, unclear rule or integration issue.

Operational outcome

Cases resolved, referred, closed, rechecked or escalated across state forests, national parks, conservation reserves, access tracks and recreation areas.

Recommended pilot shape: four to six weeks, two to four locations, named field users, named supervisor, pre-agreed success measures and a final decision pack.
Commercial guardrails

Protect the council before award.

Operational technology often looks inexpensive until storage, devices, integrations, training, reporting and contract growth are added. Make the commercial model as testable as the workflow.

GuardrailWhat to include in the procurement
Total costSeparate software, hardware, mobile data, implementation, training, support, storage and integration costs.
Exit rightsRequire data export, deletion assistance, transition support and no proprietary lock-in to evidence records.
Service levelsDefine uptime, support hours, incident response, device replacement and critical issue escalation.
Change controlConfirm who can change rules, templates, workflows, fees, statuses and retention settings.
Data ownershipCouncil should retain ownership and control of operational records, evidence and exports.
Contract growthAvoid pricing surprises as cameras, officers, vehicles, cases, storage or integrations increase.
Illegal firewood collection procurement guide support image
Final checklist

Leave the procurement process with a decision pack, not just a preferred supplier.

The decision pack should make it clear what problem was tested, what evidence was collected, what risks were accepted, what costs remain and what would happen next.

  1. Map the current illegal firewood collection process from first signal to final action.
  2. List mandatory evidence: photos of the felled tree, stump, cut timber, caged trailer, vehicle details, GPS point and timestamp.
  3. Confirm the rule and timeline settings: reserve boundaries, collection restrictions, permit conditions, evidence requirements and referral pathways.
  4. Complete privacy, surveillance, records and information-security checks before pilot approval.
  5. Build an evaluation matrix with agreed weights before seeing demonstrations.
  6. Demand a live scenario using a sample case, not just slides.
  7. Run a pilot in a small number of real locations and report evidence quality, workload and outcomes.
  8. Agree contract exit, data export, retention and support obligations before award.
Source frame
  1. Australian Government digital sourcing. Use a plan, source and manage lens for digital and ICT-enabled procurement.
    https://www.digital.gov.au/investment/sourcing
  2. NZ Government Procurement Rules. Frame buying decisions around public value, integrity, transparency and accountability.
    https://www.procurement.govt.nz/government-procurement-framework/government-procurement-rules/
  3. OAIC Privacy Impact Assessment tool. Run privacy impact assessment work early where personal information may be involved.
    https://www.oaic.gov.au/privacy/privacy-guidance-for-organisations-and-government-agencies/privacy-impact-assessments/privacy-impact-assessment-tool
  4. ICO video surveillance guidance. Treat video surveillance and vehicle-registration capture as governance-sensitive.
    https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/cctv-and-video-surveillance/guidance-on-video-surveillance-including-cctv/
  5. BuyICT Digital Sourcing Framework. Check applicable digital sourcing rules, panels and approval paths before approaching market.
    https://www.buyict.gov.au/public/en/digital-sourcing-framework

For help adapting this guide into a council procurement brief, contact hello@aeroranger.com or visit aeroranger.com/contact.