City of Nedlands
Transforming Ranger Operations in the City of Nedlands with Innovative Technology
Nestled along the Swan River in Perth, Western Australia, the City of Nedlands spans diverse landscapes, including coastal areas, bushland, and bustling suburban precincts. Managing this dynamic region presents unique challenges for rangers tasked with various duties, from parking enforcement to community welfare. Adopting Aero Ranger technology has revolutionised their approach, enhancing efficiency, safety, and service delivery.
Background:
The City of Nedlands, with its rich natural and urban environments, requires its rangers to manage diverse responsibilities. The demands are vast, from monitoring parking zones to handling wildlife and community welfare incidents. Traditional methods, like manual tyre chalking and data recording, could have been more efficient, prompting the city to seek technological innovation.
Challenge:
Rangers faced significant challenges with time management and safety due to manual processes. Activities like chalking tyres on foot often consumed entire days and exposed rangers to adverse weather conditions and potential confrontations. Data collection and processing were labour-intensive, creating inefficiencies across their operations.
Solution:
The City of Nedlands adopted Aero Ranger, a state-of-the-art system that addresses its challenges by leveraging vehicle-mounted cameras, real-time data collection, and streamlined workflows.
Key Features of the Technology:
• Automated Data Capture: Cameras record vehicle license plates, storing data as evidence for parking violations or compliance checks.
• Optimized Patrol Routes: The system allows rangers to combine multiple tasks, such as handling dog or snake pickups while monitoring parking violations.
• Zone-Based Data Analysis: Rangers can assess parking trends, create custom zones, and focus enforcement efforts on problem areas.
• Enhanced Safety: The ability to remain in vehicles reduces exposure to confrontations and adverse conditions.
• Real-Time Support: Aero Ranger provides exceptional customer service, ensuring smooth operation and quick troubleshooting.
Results and Impact:
The implementation of Aero Ranger technology has transformed ranger operations in Nedlands, delivering:
• Time Efficiency: Tasks that previously required an entire day, such as chalking and revisiting parking zones, are completed seamlessly while performing other duties. Rangers can cover up to 300 streets per day compared to 30 on foot.
• Improved Compliance: By collecting data and issuing warnings or fines based on evidence, compliance in problem areas has significantly increased.
• Enhanced Safety: Staying in vehicles reduces exposure to physical altercations or harsh weather, creating a safer work environment.
• Community Support: The technology’s versatility extends beyond parking, assisting with unique situations, such as locating the car of an elderly man with dementia.
• Streamlined Workflows: Data is captured and processed directly in the system, eliminating the need for double handling and ensuring accurate reporting.
Testimonial:
Amanda, a City of Nedlands ranger, shared her experience:
“I’ve been working as a ranger for two years, and Aero Ranger has been the most significant innovation we’ve adopted. It saves so much time and keeps us safe, whether it’s raining or dealing with difficult situations. We can handle multiple tasks on the go, like picking up a dog and issuing parking notices along the way. The system’s flexibility is incredible—recently, we even helped an elderly man with dementia locate his lost car. It’s truly been a game-changer for our team.”
